These People

I don't remember all the specifics, but a lady was on the drive-thru speaker.
She claimed that her order was wrong. She had just come through an hour ago. So I ask what was wrong.
Alright, it was some mcdoubles only ketchup but were regular. It happens. Shouldn't but it does. So I ask if she had a receipt.
Ok, she does. Good. Normally it stops here. Can't help if they don't have a receipt.
And now I ask if she's got the food, for a replacement. (we switch them out, obviously)
Well no, she doesn't. And she's also noticeably agitated this entire time.
She explains to me that she scraped all the crap off the sandwiches and fed them to their children. As she was saying this I was notifying the manager of the need for a replacement order. But then I repeated what she said. And we're all like 'no way, we're not doing crap'
Manager lady had already talked to her, and said no. Ha.
So I, calmly as I could, told her that we could not replace the foodstuffs because she had already fed the food to her children.
She was yelling and cussing and called me a bitch. Well I was appalled, mostly at her word usage. I don't feel like that was an appropriate time to use 'bitch'. Maybe 'asshole' or 'dick' or mother-fucker' but bitch? On a male? No, no. If I'd backed down, and given the refund/replacement, then yes, I'd be a bitch(male version). Funny how that works huh? Bitch(female) has the connotation of someone who's rude and mean for seemingly no reason, while bitch(male) has the connotation of a pussy or a whiner.
Anyway, I just don't get why/how she was getting her panties all in a wad about two fucking mcdoubles. And she was in the wrong. By feeding them to her children.
One of her arguments was 'you guys made them wrong in the first place'
well yeah, and we could have replaced it, but you can't bring back the food...

The thing is, not everyone is like this. Most people just want their shit, and to get away. With no fuss. But I hate talking to people. I hate opening that window. Because of the chance of coming across one of these degenerates. It's why I don't even answer my door. Or leave. Or anything.
People like this are worthless.

also, related
 http://storage1.ihigh.com/schools/4358/imgbin/30655.jpg