Helping

It happened twice yesterday.
Once, a lady mentioned we forgot a fry. I didn't see any fry in the drive thru monitor. So I went to the back to get a receipt for her, after asking her to wait for a sec.
Upon my return I noted the receipt only had two, not three on it. And the customer had drove off.

Another one... he came by, got a cheeseburger and a fry, then came by, a few minutes later. Old man, saying in an angry tone how we forgot his burger and fries.
I said I had gotten him that.
No not that. He told me a story about how 'she'(he'd jerk his thumb back, but no one was behind him) called the store for the replacement. He did have a receipt.
"I ripped it up though, got so angry"
Angry at what?
ugh. I had him hand over the pieces and I told him I'd figure it out. We reassembled the receipt, it was from that day I think, so I get the manager to head over there.

But he's gone already.


I guess both patrons realised they were wasting their time. In both cases I'm pretty sure we couldn't help them.
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I get so much satisfaction out of charging for sauces. Especially if the person is rude, says it rudely, or says it like they're entitled to it.

I left the window open as the next vehicle rolled up, and the guy yells
"I'm here to pick up my food!"
"Well you came to the right place!"
frikkin rednecks.


One lady said she didn't order a med sprite. Oh, sorry, so I took it back. But then I got thinking. It was totally on the screen. It's on the receipt. Uh oh. So I get a refund, and when I get that, she realises whats happened. She wanted a med FRY. Ah, so I wamboozle 11 cents from her and bingo, med fry, customer satisfied!

I've haven't had a friday that good in a while. I felt accomplished.
I felt pride, in my crummy job.