I noticed the other day, in gigantic font, our sexy computer screens in drive-thru show exactly how much the total of an order is, even showing how much SALES TAX is.
So there's absolutely no excuse(almost) for when people act like it's a hidden charge.
A lady the other day ordered A Big Mac...
with no mac sauce, add ketchup, mustard...
and then mumbled "I don't know why he doesn't just get a mcdouble." I got a smile outta that.
There's little infographics on how to greet people in drivethru. Some of them are in Spanish. I do not know why. Seems like it'd be counterproductive to greet people in Spanish... because this is MIDDLE AMERICA.
They only know 'uno' because it's a card game, and say quesadilla with 'l's.
I honestly think some people come to restaurants to complain, instead of eat. Like, the food is a perk. They're really there to have something to complain about.
I'm happy to oblige.
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