Tuesday, May 22, 2012

Quality Control

I don't get it. When I would get the wrong food from a restaurant, I normally didn't give an eff, unless it was wildy wrong, or I felt like I was overcharged. Pickles on sandwich, when I said no pickles? Take them off. (well when I was a kid, I wouldn't eat it).
Now I try to get what I should have gotten, just on principle. One time I ordered a choc shake from a lady that had more wrinkles than a raisin. She rang it up as a strawberry, and I got a strawberry. Sigh. I let that one go.
My point is...

Today a lady came through saying a mcdouble she ordered... yesterday... only had one patty, and only cheese. "oh, well you must've gotten the wrong sandwich then" after assuring her I'd make sure her sammiches were mcdoubles this time, I finished the order. I'm not sure on the details(was in drive thru, I wasnt taking money) but she must have wanted the mcdoubles as replacements, without telling me, the order-taker. The whole order was canceled.
She mentioned something about being disappointed because it was after her surgery, and her food was wrong. Like I give an eff.
If something's wrong, don't get butthurt. Don't go home, and throw it away.
Come back, with your receipt, and the food, preferably, and hey, throw it at me, sure. It's not nice, but it's better than simmering and being butthurt about some underpaid loser working too fast for their own good, making a mistake.
And for fuck's sake, don't eat it, if you want a replacement. What are you, stupid?
My point is, people need to speak up. And stop being little bitches about this. It's like they all have some form of anxiety. When they notice something isn't right, they have that 'wtfisthis' face, and I put on my poker face, and wait for them to speak up. I'm trying to help them. If you don't speak up, no one will know. They don't have anxiety. They just suck at life. Maybe they're not used to getting the wrong food. Maybe they're used to everyone holding their hand, kissing their ass, maybe I'm an asshole. Maybe they're just looking for something to be pissed about for the rest of the day. I know I am.
These days I ain't got much if I'm noticing how much enjoyment I get out of watching their passively angry faces.
The lady came back, she came inside. I couldn't hear, but she ended up getting her order replaced... I think.
Maybe she had a receipt. Maybe she didn't. Regardless, it's stupid how hard people will fight for such a petty and small thing.

That's all for today. Thanks for stopping by.

Monday, May 21, 2012

Driving Through Everyday

I like to practise drum solos in back drive. It gets boring. And I'm so boss at cleaning I normally get that done quick.
Today DM and GM both told me to stop at the same time. I did the classic turn around, and slowly stopped.
Funny moment. Pure comedy gold.

I counted out sixteen dollars in ones. We were out of fives, and dimes. Have you ever counted to sixteen? It takes a little bit. Especially when dollars are stuck together, or not cooperating. So I hand it out to this lady and she asked if I had bigger bills in an annoyed voice. I said no, I was out. I wanted to say 'yeah we do. I just thought you might like some ones, ya hooker.' or 'Na, I just hand out ones to fuck with people. People like you who pay for their two dollars of food with a twenty, all fucking day.'

Our mcD is on the corner of an intersection of two busy streets. Four lanes, stoplights, whole shebang. A guy is in the left turn lane, and it's not at the intersection yet. He quickly turns LEFT AS FUCK into our parking lot. WHILE traffic is still moving in the LANES that he had to CROSS. I truck came close to hitting him, as the brakes squealed and horn blared.  Fucking asshole I didn't want to take his order. I hate those stupid caps with massive bills. They look retarded. He tried to order breakfast. I'm guessing he wanted it asap. But he was 5 minutes late already.
He had a woman in the passenger seat and a kid in the back.
What the eff.

I don't want to drive.

In other news, Lil' Jon came by today. He was dressed as he normally dresses on Chappelle's Show. He smelled like BBQ sauce, and had a zebra card with pink lettering. Straight up gangsta.

Sunday, May 20, 2012

Zero Cal

Scott Pilgrim must have been really popular. People keep asking for coke zero. We've had the same drinks for... well since I started back in 09.

Just yesterday I was taking orders in drive through. Guy asked for a medium mountain dew. "Was that a Sprite?"
"Mountain Dew."
"Sprite?"
"Mountain Dew."
"We don't have that."
"Sprite's fine."
You're damn right it is.

Empty Words

These couple years I've avoided saying such things as 'Thanks for choosing McDonald's' and 'Have a great day!' Because that's not how I feel. And I'm not going to lie. And I've always felt like I sound sarcastic/facetious when I say it.

Recently I've been trying variations of these things, in an effort to improve my social ability. Because, unfortunately these placeholders are essential to social interaction. You just have to find a way for you that doesn't sound forced. I'm not going to lie to them, but I am grateful they came, hence the 'thank you' I throw all over.
It's sad when the customer gets the 'have a good day' in and you don't.
I always respond with 'I will'. It's reflex. Just how I respond 'awful' when asked how I'm doing. When I should say 'You first' and 'GREAT HOW ARE YOU'

Yup. I'm getting better. Talking to strangers isn't so difficult.

Tuesday, May 1, 2012

Decaf

Getting decaf coffee at McDonald's is normally a bad idea.
I'm sorry, but that's how it is. We don't have time to make new decaf every 30 minutes, or we forget. If we did, we'd probably run our real quick.
I try to get a new pot every hour or so, if I can.
Anyway, this old lady wanted an iced coffee, but wondered if we had a decaf option. No we don't. I let her know the coffee would be hot, and melt the ice, instantly. She said it was fine. And she wanted some chocolate syrup in it.
This is ridiculous. I'm thinking.
Luckily, the coffee wasn't old and cold, it was brewing.

The lady came back through the drive-thru to get more ice. She said it was great.

I felt great.