My first customer usually is awful.
Today they said
"twenty piece nuggets, with two apple juices, yadda yadda rest of order.' No mention of a meal. I considered asking, but it didn't seem like she wanted it anyways. w/e. She gets food. Looks confused.
Should have two more fries. she says.
Oh I didn't know you wanted the meal, you just said apple juices.
'well I intended to get the meal'
sure and I intended to ring up exactly what you said.
I usually stare at them at this point, waiting for them to decide if it's worth the effort to get the foodstuffs.
She sauntered off.
Other day I came in and checked in with managers to see what I was doing. Lobby mostly empty. I was 'running' for counter. Grabbing the food for em and such. Well they had one order, and looked like one guy might be waiting to order.
So I waste some time. Taking orders face to face is not my forte.
"Who's on counter" I ask a manager. They point to a girl working on making some french fries. I realise this guy probably isn't going to get his order taken in less than a minute, so I head over.
"WhatcanIgetforya?"
"What?"
"Have you been helped yet?" I ask, slower. In my defense, there are weird people who hang out at the register after ordering.
"No, that's why I'm standing here. Jeez, are you on crack?"
"Yeah, pretty much. What can I get for you?"
He later apologised, sayin he was irritated. understandable. but sheesh. I just clocked on!
Another time I had a lady accost me about her fries or somesuch as I was punching in numbers to clock on. Wasn't even in full work mode. I said "Maybe. Just let me make sure I'm getting paid for it first."
I use the check in with managers as a buffer time, to get me prepared to bend over backwards.
That's all. Seeya.
Monday, January 16, 2012
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