Smile like You Mean It

On headset. Making coffee or a drink. Or maybe an ice cream.
Someone pulls up.
"I'm ready to order"
-(in full genki mode!) alllright, what can i get for ya?!
"uhh gimme a minute"
-crash!
5 seconds later.
"I'll take a qtr pounder, no cheese."
half a second, hands busy.
"a qtr pndr with no cheese."
half a second
hello
hello

golly gee. have some faith.

another one:

"a large drink in a foam cup."
-which one?
"a large drink in a foam cup."

in her defense, yeah we're supposed to suggestive sell like say 'is that a coke?' but I don't believe in suggestive selling. They can read. It's on the menu.
speaking of that, everyone always asks how much something is, or what the sizes of the nuggets are. It's all in the manual. (on the menu board)

I watched a coworker pour in sweet tea. 2 inches of sugar remained in the bottom of the tub. "Is that really acceptable?" I said. he shrugged, said yeah.

Was about the third time that night I felt like leaving.
Didn't help that manager-san misread my schedule, writing me down to stay an extra hour, then had the audacity to ask me to stay another 30. jeez.
anyway, I mixed the sugar back in to the tea.
It's a very tiring workplace.
If I don't care, who will?

Problem List

I could write essays and fill many pages. But I'll go with this short list I made of when I came in one day, and this was how it was.


the drink machine was leaking. resulting in a lake in drive thru. normal occurrence though.
one of the tea urns in lobby was not working. blocked up.
broken fry machine. that's a constant.
dirty, half empty fry vats. also a constant. Am I the only one who cleans them?
dirty fry area. it happens.
stickers put on the counter. someone had put the stickers from the halloween buckets on the counter. I used hot water to get them off. Frikkin overnight.
one tea nozzle had broken off, resulting in us not being able to use it.
the other was close to broken, held by duct tape.  heck yeah, missouri.


I don't know why they keep sending people home, without having them help clean/stock.
What do I know though, I wear blue.

The Little Things

Wish I woulda posted this sooner, so I'd have remembered the exact quote, but even the manager had said
'I don't/didn't want to spend my time serving dirty old people'

Someone told me a story, about how he got a speeding ticket.
He was trying to make it to mcdonald's in time for the 'happy hour' to get a dollar off of his drink. He even told the officer that. But he still got a ticket.

We had some type of managers-watch-everyone day or something. it was funny seeing the managers pop out of cars. Like a clown car. or somesuch.

This happens every day, someone tries to get us to throw something away through the drivethru. We're not allowed to take anything, health code reasons.
So lady comes up. 'can you throw this away?'
'no, I'm not allowed to.'
'so what should I just dump it in the parking lot?'
'id rather you didn't. theres a trash can near by.'
I'd like to think she dumped it then in spite, but I honestly don't remember.
Everyone dumps their sodas out though. In the parking lot.
They've obviously never been tasked with cleaning that.  With a deck scrubber. Not a power washer.
I'm going to start writing down license plates. and report them for littering.

I handed out a drink. We're supposed to hand out napkins and a straw(of course). They refused the napkin. Like they avoided it, and said NO. wouldnt take the drink, otherwise. Silly people. Never know when a napkin will come in handy.

in drivethru-
'i have these coupons, i told the order taker'
'did you give em to the cashier?'
'no, she didnt ask.'
facepalm. then how can we discount you?
-the coupons were also expired. whatever.
and we had to change the frappe mix.
so I told her that.
'better be fast' she said.

everyone's gotta be an asshole.